Shipping policy
Shipping policy
According to the latest VAT rates and global digital taxes, the tax rates on customs and services have increased within the EU. To ensure our customers continue to enjoy a better shopping experience and affordable prices, OGL is committed to covering the tariffs for our community. For duty-free areas, please refer to the following forms:
Shipping Info
We offer Free Standard Shipping on orders over $69 USD in the US, selected European countries, Canada, and Australia—before any discounts are applied.
Friendly Reminder： If you use Yahoo mailbox, please make sure that you don't block our emails from service@oglmove. If you don't receive a reply within 48 hours, please contact us via a different email address again.
Kindly note that we will NOT accept order cancellation or change request if the order has already been shipped.
Customers will be responsible for any additional fees needed to re-ship back your order due to the incorrect shipping address provided.
Delivery Time=Order processing time + Shipping time
1.Order processing time: the time we prepare your order for shipment. We will process all orders as quickly as possible, the processing time for most orders is 1-3 Business days.
2.Shipping time: The time to arrive after your order has shipped. Shipping times might vary depending on your shipping location and shipping methods.
Tip:We only ship to US, AU, DE, UK, FR, ES, IT, NL, NO, AT, DK, FI, SE, IE, CH, IS, NZ, CA and it's unable to ship to APO DPO FPO Box addresses via FedEx express.
North-Friesland Islands: 25849, 25859, 25863, 25869, 25938, 25946, 25980, 25992, 25996-25999 East-Friesland Islands: 26465, 26474, 26486, 26548, 26571, 26579, 26757 Helgoland: 27498 Neuwerk : 27499 Chiemsee: 83256 ，78266)
