Customer Feedback Survey

*1. How likely are you to recommend OGL to a friend or colleague?

1
2
3
4
5
6
7
8
9
10
Not at all likely Extremely likely

*2. How satisfied are you with the quality of your purchase?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

*3. How satisfied are you with the order processing and delivery time?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

*4. Do the products look like the photos online?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

*5. How was your experience navigating our website?

Very Easy To Navigate
Easy To Navigate
Neutral
Dissatisfied
Very Dissatisfied

*6. How satisfied are you with the size and fit?

True To Size
Size Runs Small
Size Runs Large

*7. How would you rate our customer service?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

8. Before buying online, where do you usually look for reviews or feedback? (Select all that apply)

Google reviews
Trustpilot
Reddit (discussion threads / real user experiences)
Better Business Bureau (BBB)
Instagram or TikTok comments
YouTube reviews or try-on videos
Other (please tell us)

9. Which features matter most to you in winter pants — warmth, stretch, pockets, or something else?

10. Want to win our exclusive quarterly ambassador gift? Just leave your email below for a chance to win!

Questions with a * are required.